Plateau Electric provides several options for paying your electric bill.

ONLINE: Click here to pay your bill online using your credit/debit card. Through our customer portal, you can view your statements, manage your account and pay your bill — all from home, all on your phone — safely and securely. There are no additional fees!

BY PHONE: Plateau Electric now has an automated phone line available 24 hours a day that allows members to make credit card payments. 1.888.251.7784

AUTOMATIC BANK DRAFT: Click here to download an automatic bank draft sign up form (PDF format, updated June 2023) and return it to the Plateau EC office.

IN PERSON: The Co-op’s Oneida and Wartburg offices are open from 7:30 a.m. to 4 p.m., Monday through Friday, except holidays, for transaction of business. A conventional drive-thru payment window is available at both our Oneida and Wartburg offices during regular business hours. An after-hours payment box is available at both offices. Please remember to have your bill with you when paying during regular business hours and attach remittance stub when paying at the drop box.

The Oneida office is located at 16200 Scott Hwy., Oneida, and the Wartburg office is located at 825 Spring Street, Wartburg.

BY MAIL: Please send check or money order (it is not advisable to send cash through the mail). Please send remittance stub with payment. Mailing addresses:

Plateau Electric Cooperative
PO Box 4669
Oneida, TN 37841


Plateau Electric Cooperative
PO Box 307
Wartburg, TN 37887

Paying Your Bill On Time

Why pay more than you owe? A penalty is charged on all bill payments not received in the Plateau Electric Cooperative office or banks by the due date. A postmark does not qualify as the date payment is received. One of the best ways to avoid late fees is to use our automatic bank draft feature.

Equal Payment Plan (Budget Billing)

Budget billing allows members to pay a set amount every month. Once every 12 months, a “true-up” of the account occurs, based on actual usage. This reconciliation occurs during the month of April. The true-up might require you to pay for an excess amount of kilowatt hours used during the period if usage exceeds your budgeted monthly total. Or, if usage is less, you will receive a credit or check from the true-up. Budget billing participation requires that the member has had electric service from the co-op for at least 12 months. Members must sign up in March. Click here to download and print the level billing application (PDF).

For your convenience, you may download the e-pay application and print it at home. However, the completed application must be signed in person in front of a PEC employee at our office.